Shipping Policy – Musk Jewel

Thank you for shopping with Musk Jewel. We are committed to delivering your order safely and on time.

Order Processing

• Orders are processed within 1–3 business days after confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Time

Estimated delivery times:

• Nationwide Delivery: 3–7 business days
• International Delivery: 10–25 business days

Delivery times may vary depending on location, customs clearance, courier service, or unforeseen delays.

Shipping Charges

Shipping charges are calculated at checkout and may vary based on location and order size.

Order Tracking

Once your order is shipped, you may receive a tracking number or shipping confirmation message.

Incorrect Address

Customers are responsible for providing accurate shipping details. Musk Jewel is not responsible for delays or failed deliveries caused by incorrect addresses or contact information.

Delayed or Lost Packages

While we work with trusted courier partners, Musk Jewel is not liable for delays caused by courier services, weather conditions, customs delays, or other external factors.

Damaged Packages

If your order arrives damaged, please contact us within 3–7 days of delivery with photos/videos of the package and product.